NYC 9/11 Memorial and Museum Ticket with Tour Options

1. Descending 70 feet into the World Trade Center’s bedrock foundations, the 9/11 Museum spans 110,000 square feet of gallery space. Visitors enter past two 80-foot steel "Tridents" before descending alongside the "Survivors' Stairs"—the final escape route for hundreds—and the massive slurry wall. Among the remnants, travelers encounter bent "Impact Steel" from collision zones and the crushed Ladder 3 fire truck, honoring first responders. Inside, personal memory meets global history. The In Memoriam gallery honors the 2,983 victims through portrait walls, audio memories, and keepsakes. Next door, historical exhibits detail the day minute-by-minute using news footage, air traffic transcripts, and personal artifacts, while examining the post-9/11 security landscape and international legacy that shapes our modern world.

1. Wheelchair accessible
2. Infants and small children can ride in a pram or stroller
3. Service animals allowed
4. Public transportation options are available nearby
5. Transportation options are wheelchair accessible
6. All areas and surfaces are wheelchair accessible
7. Children ages 6 and under are free
8. All visitors will be screened by airport-style security
9. No re-entry is allowed after exiting the building
10. Photography is permitted for private, non-commercial use only
11. Large bags, including backpacks, large umbrellas and other items deemed so, are subject to mandatory storage in the coat room
12. The use of cell phones for conversation is prohibited in exhibition spaces and theater
13. Please be reminded that the Memorial and the Museum are sites of remembrance and quiet reflection. We ask that all visitors respect this place made sacred through tragic loss.

All visitors will be screened by airport-style security.

For a full refund, cancel at least 24 hours before the scheduled departure time.